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Returns & Refunds
As long as the materials are unused and in new condition, you can return the items. Please send us a copy of your order number, name of purchaser, and email attached to your account. Once the items are inspected and meet our returns & refunds policy requirements, we will issue you a complete refund. 

 

Please review our refund policy:

 

In order to be eligible for a refund, ship at your cost, all products within 14 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team will inspect it and process your refund. The money will be refunded less the original shipping charge to the original payment method you used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.

 SHIPPING ADDRESS:

PRIDE Publishing LLC.
PO Box 4486
Mission Viejo, CA 90690

Shipping

Please give us 1-3 business days to ship out your materials. Once your order is shipped, we will send you an email with your tracking information. If there are any issues or concerns with your package, please reach out to us immediately:

info@pridereadingprogram.com